Alerting Engine

Alerts from Financial Institution are messages sent via text message, email, or push notifications on your mobile device that inform you about your banking, credit card, budgeting activity and ongoing Offers.

The alerts will be delivered to the customers on real time in multiple devices irrespective of their physical location. The Alerting Engine is a centralized and unified system that alerts customers intelligently, ensuring that updates are relevant and customer-centric, delivered with optimum time-sensitivity. Alerting Engine has the capablity to provide the notofocation in muiltiple languages in multiple channels. Customer can select the required alerts , which they wanted to be alerted, along with the time and devices.

Highlights

  • Supports distribution of alerts via multiple endpoints including SMS, email and push notification delivery

  • Alerts preference management enables users to subscribe easily for relevant alerts and consolidates that information across your enterprise as required

  • Inherent support for real-time and batch-based interfaces across a number of integration technologies

  • Supports alerts across multiple lines of business if and as required (such as retail banking, card/payments, small business and commercial banking alerts)

  • Integrated customer care, risk management, online and offline enrollment tools, and intelligent reporting.

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