Mobile Banking

Mobile is the fastest-growing channel for banking in the Omni Channel world. Banks must provide the convenience and flexibility of managing finances to their customers. With mobile banking services, banks can offer anywhere anytime banking services to customers which helps them to retain their existing customers, grow their customer base and stay ahead in the competitive market.
ModeFinServer offers bespoke mobile banking solution tailored to meet the business needs of banks. Our solution is intuitive, highly secure and reliable which helps banks to offer seamless banking experiences to their customers. Built on a flexible service-based architecture, ModeFinServer’s mobile banking solution supports a whole range of banking services on mobile devices.

Our solution offers simplicity in banking operations and comprises of both transactional and non-transactional components. The mobile banking solution provides banks with real-time access to information and facilitates cross-selling or up-selling opportunities. Banks can leverage our highly scalable and reliable solution to offer enhanced customer experiences to individuals as well as corporate clients.

Features

Customer On-Boarding

ModeFinServer’s mobile banking solution helps banks to provide a smooth and secure customer onboarding experience. The solution comes with an eKYC tool which helps banks to quickly capture and validate customer documents.

Payments

  • Provides payment overview
  • Customers can perform bill payments
  • Allows for both QR code & ID-based merchant payments
  • Facility to scan and pay
  • Allows banks’ customers to do mobile top-ups and DTH recharge

Security

  • Protects privacy and sensitive information
  • Powered by best-in-class security mechanisms
  • Security management to help eliminate fraudulent transactions

Transfers

  • Facility to transfer to own bank account
  • Ability to transfer to third-party bank accounts
  • Supports both domestic & international remittances

Requests

  • Enables customers to request for the card and loan-related services
  • Customers can raise a request for insurance-related services
  • Request for regular services like cheque book, fixed deposit, forex rate, and others
  • The solution facilitates an automated standing order between the bank and its customers
  • Customers can request for custodian services

Information Services

  • Provides a 360-degree overview of the account
  • Customers can view and edit their profile
  • They can request for mini and full statements
  • Customers can locate a bank branch or ATM with the locator services
  • Customers will receive messages straight into their inbox from banks

Mobile Commerce

Banks’ customers can perform transactions such as online purchasing, e-ticketing, and hotel booking.

Highlights

Creates native user experiences with multi-platform compatibility and supports multiple currencies and languages.
Enables customers to perform banking transaction from their mobile phone anytime, anywhere
Utilizes smartphone capabilities of push messaging, location services to integrate into the online and core banking platforms
Meaningful and profitable engagement by banks with personalized customer experiences
Growth driven innovative mobile banking solution
Modular architecture based on SOA, scalable vertically and horizontally based on secure standards.

Benefits

Improved customer loyalty and retention
Faster customer onboarding leading to improved business growth
Cost reduction with reduced manpower at banks
The reduced workload with automation
Banks can provide more innovative services
Increases productivity and improves customer experience
Come Lets Talk “Money On Demand – Your Mode of Payment.”